I see the gist of this article (which is positive) but some "hunches" of writer are conveniently converted in to facts. Take this for example: "They have to race from one end to the other of warehouses the size of 16 football fields."

Has she ever been inside a warehouse? Or worked at a warehouse? Or have a friend who works there? Sure those warehouses are indeed huge. Not one but multiple football fields long, at least for large retailers. Amabots or selectors or pickers (politically incorrect term but it is often used within warehouses) work in zones or areas. And they work in their zones and areas for months before they are asked to move to a different selection zone. Each zone is the size of roughly two-to-three decent size living rooms. Lets say if item A for an order is located at the southern end of a warehouse and item B is at the northern end then a single selector does not run back and forth to pick those two items. One selector picks item A and then the shipping box (or a pre-shipping plastic box) is routed via electric conveyors to southern end and another selector picks item B. Watch a video on Youtube.

Obviously there are time constraints because that is the nature of the job. A company can ship out items fast only if selectors will pick/select/process them fast enough from the shelf and place them in to the conveying box.

Now most of these people are not "directly" employed by the warehouse retailer (Amazon or Best Buy or Walmart). Third party staffing companies bring them on board. Sure imho that is a dirty business money-saving tactic to keep the liabilities off of you ledger.

Point being. It is very convenient to rant online these days and shove your broken opinions without doing a proper research. And heck I am just a happy consumer who loves her Prime shipping.