Here is today's 44 post discussion:
http://www.amazon.co.uk/forum/amazon/ref=cm_cd_tfp_ef_tft_tp...
I hang out at coffee shops a lot and often times my bag and clothes end up smelling like coffee. Does that mean they are "damaged"? No. Especially since it's temporary (even more so in the case of the Amazon package, which is disposed of right away).
But they also said that sometimes the contents get smelly. That definitely qualifies as damaged.
Coffee smells come out a lot easier than cigarette smells, and you choose to go to those coffee shops, whereas the person I'm replying to does not choose to expose his brand-new clothes to cigarette smoke.
If I buy brand new clothes and they smell of cigarette smoke out of the package, damned right that means they're "damaged."
Amazon won't do anything about it. [I feel] If my last experience with Amazon CS is any indication they'll read a script, and just refund your money. (Not reship.. I've had that issue as well) Also, if you're a prime member and have spent quite a bit of money on Amazon.. They still won't care.
I plan on cancelling my prime membership and seeking out alternatives.
