At IBM, 5% of Mac users call the help desk, compared to 40% of PC users (opens in new tab)

- Maybe windows users are winers.

- Maybe IBM's Mac settings/environment is sane(r) compared to their Window's.

- Maybe their windows environment has to support loads of legacy apps.

- Maybe 90% of the Windows complaints are about one small gripe (where is a chart about the types of complaints?)

- Maybe Mac users mail the help desk, instead of call.

- Maybe Macs are handed out first to people who want them. What happens when every employee who didn't ask for a Mac gets one, will the numbers stay the same?

Not a fanboy for Windows; I'm typing this on a Macbook Air. I'm really just annoyed by these insinuating percentage magic, which in this case somehow has to show the supremacy of OSX.

I wonder what it was like when they were still doing ThinkPads? ThinkPad were great in the good old days.

Did they give Macs to everybody, or just to one department? I think that's pretty important.