That doesn't sound so much as Skype being good as VOIP being good too you. Skype itself in my experience, and all those I know, has been abhorrent. Chat messages appearing out of order and once literally months later, incorrect status indicators, automatic noise cancelling messes up the volume sometimes (it seems to happen when the signal/noise plummets for a bit) forcing you to recall to get usable audio levels again, multi-platform support is a joke, having to delete %appdata% every other update in order to be able to log in, intrusive ads, a lack of audio device at startup seems to freeze up any windows audio afterwards until Skype is killed (This could be Windows itself ofc, but it's both Microsoft)...
As an aside, this is regular old Skype, I've heard it being said that "Skype for Business" is a completely different program.