The other side of the story, from the comments:
"Express Scripts repeatedly warned PillPack that it was violating three standards, according to Henry: it labeled itself as a “retail pharmacy” in its contract when it is in fact a “mail-order pharmacy”; it shipped medications to a state where it was not licensed to do so; and operated without a license from URAC (formerly known as the Utilization Review Accreditation Commission), a nonprofit that helps promote health care quality by accrediting various medical care organizations."
