"Reward the good, punish the bad, and increase accountability where needed. Always my answer."
That hasn't occurred. All we've done is gone after one person who made us aware of what has been going on. Nobody from the NSA has gone to jail over what they were doing, nobody who told them to do it has suffered any real consequences. And increasing accountability? From whom? Congress? If anything, it's arguable that the NSA (and the entire US Intelligence system, down to the local police department) have gotten worse since Snowden's revelations, not better. But at least as a US citizen, I now know (with proof) what my government has been doing to me and "for me." I don't approve of those actions.
If Snowden is a traitor, we could do with a thousand more traitors like him in the US government.