Nope, I am saying tons (tons!) of people don't get around to cancelling things they want to cancel, even if technically they can do it any time. Especially when each renewal is a small amount.

And I have seen some actual metrics on stuff I've worked on, where we can tell that they haven't used the software for months... but they are still paying. I know this goes on with other products too.

Perhaps "immoral" is an overstatement, but it's certainly a sleazy business model.