If I am going to trust you my API I want to know that you have top notch SLAs on your service, and since I am providing the code you are going to want to monitor the heck out of it so that you know that in case of failure whose fault it is.
Understood, we will work on finding that info and surfacing it on the site. As far as monitoring and errors go, the program is actually hosted by us in this case. So unless the program is faulty in some way any response issue is probably our fault.
