I can tell you one thing that is indisputably better about 1Password though.
Support.
Quite literally. We have a team of over 30 customer support personnel (in addition to myself and other developers who pitch in for a part of our day). We're here to help if you run into problems, encounter a bug, have feature requests, or generally just want questions answered about how we do things or why something is done the way it's done.
Keepass, as noble as it is to have an open source and free product, is run and improved by volunteers. I realize that not many people on hacker news really care that much about support since we're all typically very capable people, but as someone who has been with AgileBits for nearly 5 years now and seen a whole lot of the weird edge cases that can exist because some webpage is doing something incredibly weird or some particular computer setup is causing problems. It can be really helpful to know that there are people who can look into these things for you instead of having to know it yourself.
1Password does have a 30 day trial (both for our standalone product and for our individual/family/team subscriptions). You can try it yourself and see how it works for you. And as always, if you have questions during this time you're welcome to get in touch (support at agilebits.com, mention my name if you want and it'll notify me) and we'll help you get things setup. We think the product speaks for itself and we're happy to fill in any gaps if you need more :)
Kyle
AgileBits
I am actually not sure what I would need support for either, it seems pretty basic. I am simply storing passwords. It doesn't seem too complicated. And maybe this is because I am a tech person, so maybe I am looking for the more technical reasons why the software may be better rather than how the support excels. Because if keepass had a problem I know ways to get support anyway, either via a Stackexchange site or IRC. So I am definitely a bias group.
However I do not care if the software is open source or not. I know some people do care about that, but the people I talk to do not. People in my age group seem less concerned about open source or closed source.
I'm more curious if there are some kind of features in the product itself that make it better than keepass? I do not have a family so the family cloud version of 1password is not useful, though I would not be opposed to a cloud version of 1password for an individual. I currently store my keepass in dropbox and have that synced to all the devices I use.
I work remotely for my job. I do travel several times a year as a result and when I'm gone I have other family members watch my house. Before 1Password Families I had to find a way to easily get my wifi password, my garage door code, and various other instructions and information to whoever was watching my house.
With 1Password Families I simply create a vault in my Family, add my items to it and invite the person who will be watching my house as a guest (or in my most recent case, granted my brother access to the vault).
In the first case, the person simply signed up, installed 1Password and they had access to the data. In the second case, my brother simply unlocked 1Password and the vault was there.
When I get back home, I simply remove access and those things disappear from their devices. None of these are so important that I have to change them, but, that's another step as well if necessary.
But that is how easy it is to share and use vaults in 1Password Families (and Teams).
I also love that using this I can add family members, like my parents, and it handles all the syncing for them so I don't have to micro manage it with backups and other stuff. It's a far more seamless experience. And since I hold the keys to the family kingdom, I can also reset their master password for them if they forget it.
Now, you might think you have no use for this, and that's fine, but it's an example of how someone who doesn't have an immediate family (I'm single, and childless) was able to use 1Password Families in a way that wasn't obvious when I first set out to use it for myself.
In terms of features that differentiate us from Keepass, I have never used Keepass so I am not able to speak to what we do differently. I'm sure there are things each of us do better though.
There is a trial version of 1Password, so, you could use it and see how it stacks up for yourself. I'd be very curious what you find better or worse so I can pass that feedback along to our team. Completely optional of course.
Kyle
AgileBits
