Reminds me of a story I heard during a project management class many years ago. The PM was working on a govt contract for the US Army in the late 90s to build a mobile mapping system for use in the field on the Humvees. He got all the specs from the generals to build this marvel of a technology system with screens and scrolling maps (90s remember) and decided to talk to the soldiers in the field to ask them what they wanted out of the project.
The soldiers told him what they really wanted was a piece of plywood that they could fold out and lay their paper maps on. They didn't want screens or electronics, because those don't work with bullet holes in them, but the paper maps work fine even if they get shot.
