A few times yes. So far I've had good experiences. For example, when I decided I wanted to get a new leather notebook from my favorite brand [1] They had it in B&N, Amazon and the brand store themselves. I finally decided to buy it from the brand store and had no problems.

Of course, take everything I'm saying with a big grain of sand since this is all anecdotal. I've also purchased from Columbia Sportwear Store and some other brands that I do not remember right now. I guess so far I've been lucky.

[1] http://www.galleryleather.com/