FWIW, a move towards automated assistance is what motivated that article in the first place: "The New York Times is partnering with Google Jigsaw to create a new moderation system that will help us review incoming comments based on decisions our moderators have made in the past. Our moderators will continue to protect these discussions, but once this new system is launched, we will have robot helpers."

I helped work on the interactive piece (though not the assisted comment moderation that they're rolling out).

I took that quiz. They have some terrible opinions on what should and shouldn't be deleted. They supported side tracking of the conversation, injection of baiting morals (for a comment on gay marriage they said they'd allow someone to preach about their religious views on gay behavior and marriage).

You can have r/the_donald supporters, "Not my President", and apathetic individuals in the same place... but only if you have strong rules to keep the peace.