This is a beautifully expressed indictment of bad software. The tool defines what is correct, and users with a lower tolerance for effort, a lower investment in learning, different or more simple needs are incorrectly using it, or worse they are lazy.

I've seen this so often. A delivered piece of software is underused or used in a way the developers didn't intend, and it is their fault. Don't they know, if they used to software correctly it'd be awesome?

Or, put another way, our tool is the perfect solution for people who's needs are exactly what we thought they should be.