That might be the case for Mom and Pop listening to their restaurant manager, but nobody high up enough in McDonalds' hierarchy to have significant influence what experiments in store tech they roll out to some or all of their 37000 outlets/franchises faces any risk to their job from automation. Nor do the management consultants they hire to validate their assumptions and provide justification for their unpopular decisions. On the contrary, even a 1% productivity improvement is a major feather in their cap, bumper pay rise and appreciation in their shareholdings.