Taxes are easy for the average person. A basic 1040-A, and certainly 1040-EZ (these two cover most taxpayers), are not difficult to do on paper if you can read and have a little patience.

I'm not defending Intuit here, by the way. But most people don't need what they are selling.

I wasn't arguing against that. Rather against the conceit that my tax situation must be the result of people conspiring to keep things complicated, when the big thing (that got me thousands of dollars) was probably something that cannot really be simplified much further. Yet TT found it for me when lots of CPAs just didn't understand it.