And really.. having to wait 6 minutes just to attach an invoice to an email is infuriating, more so when it fails and you have to try again.
And don't even get me started on all the time wasted switching between various VPN endpoints and protocols to find the one that sucks the least in that moment.
And actually, youku isn't that bad for video once figure out how to navigate it. Xiami for streaming music was also very effective. Still annoying, but I dealt.