Hmm that's a pretty ephemeral "asset"... and it's an asset that is directly tied to your ability to pull funding. Even if you technically don't directly mold the community, it doesn't do you any favors to try and think of something else as your "product" just because you're uncomfortable with the definition.
I definitely didn't claim that value only came in the form of software... in fact I think I claimed the opposite of that in saying that reddit calling their platform their product was useless and unhelpful. They have one thing that is attractive to users, advertisers, investors, and creators. That thing is their community. Pretending anything else is what they should try and capitalize on is silly.
