They're often service guys with a penchant for showmanship. They love what they do and genuinely want to be helpful, they'll even play techno music over the boring parts.
I troubleshot and replaced my dryer's drum by following a youtube video. I had been expecting it to be a nightmare job, but it was remarkably low-stress after seeing someone do it on youtube and finding the parts online.
After doing this more than a few times, it quickly becomes easier as one gets familiar with how things are put together and where to find parts. Espresso machines, coffee grinders, monitors, washer/dryers, radios, automotive stuff, PC's and even laptops... none of this stuff is rocket science to repair with a bit of patience and study. More folks should try it.