undefined | Better HN

0 pointsalain_gilbert8y ago0 comments

I used a @hotmail.com email address, here is what it says:

    There is a problem with your login.  Please be sure you are using a Microsoft account with an XBox Live account associated and that you have authorized access to your profile information if prompted.

Maybe "@hotmail.com" is not considered a microsoft account ? What are you using (@outlook.com) ?

0 comments

beyti8y ago

Same here. Resolved by: 1. logging in through https://account.xbox.com/ 2. click profile picture top right corner and click profile 3. Privacy settings 4. Privacy and Online Safety > Privacy 5. Allow all "Microsoft Can" options (possibly not all needed but don't know which ones required so..)

alain_gilbertOP8y ago

That worked for me, thank you !

I didn't change any settings though. Maybe I just needed to login on https://account.xbox.com/

BayesStreet8y ago

My old university email that was linked to microsoft when I signed up for visual studio i think? Not sure if this will still work, was a few years ago.

https://login.live.com/login.srf?lw=1

j / k navigate · click thread line to collapse