I get it, I really do, but it's not like he was complaining about a bad Uber driver. Disclosure in this way has real-world impacts up to and including harming people and we shouldn't ever consider it as something which is remotely acceptable. Is it acceptable to publicly disclose that an airport has a self-destruct switch which can be accessed near the NW mens bathroom? No. You contact someone who can fix the problem, then publicly disclose.
