Let's not romanticize what he's going through.Actually, let's.
He can't control himself. He has no choice but to experience life through his eyes. He's excluded from pretty much every group he tries to join. Yet he persists.
Not only do I respect that, but I am starting to see why everyone conceals any whiff of mental illness. As soon as you reveal this fact, you become labeled and publicly known. And for people obsessed with their reputation, that'd be a risk.
In the same way you can't control whether you're gay, you can't control whether you have certain problems. Mine are nothing like schizophrenia, so it was a little amusing to be given the same treatment. But if hypothetically it were true that I suffered from some, your reaction would be to shake your head and call it tragic. That says a lot about the community.
No one can force anyone else to care. But it's a problem I've thought about a lot. Are we doomed to the Reddit and HN duopoly + faux-edgy 4chan? And Reddit is inherently balkanized due to the nature of subreddits. If you want to talk about problems with like-minded people, your options are severely limited. You pretty much have to create a throwaway or retreat to safe spaces. I've benefitted from both. Can we do better?
One experiment was to invite people to message me on keybase:
https://news.ycombinator.com/item?id=16089930
The response was awesome. A lot of them opened up about some really heavy things. We talked philosophy, morals, and mainly just gave people a shoulder to lean on when they needed it. I don't know whether it had much effect. I could tell some people didn't get much out of it, though I tried. But for others it was like uncorking a bottle, and there were often fascinating people on the other side of the screen.
This suggests a way forward, but I'm not sure what. It doesn't scale. But maybe it doesn't need to. I have time.
The thing is, when you bring people like this together, and they act as a unit, they can have an impact on the world. It's a force to harness.
Yet they never get this opportunity, because we're all so busy with our own lives. Why put up with someone's nonsense? Why not just hit that block button if they're giving you trouble? Poof.
That's little consolation to the human on the receiving end. We have no choice but to experience life as the master of our own existence, confined to the limits of our skull. Your thoughts are immediate; no words are required. Everything seems so obvious to you, because you're at the center of it. You're forced to be.
That poses a problem for people whose minds don't fit society's tight molds.
As a community, our reaction has been to dismiss these stories as tragic and to move on with our lives, or to quietly prune them so they can't bother anyone. But as one of the pruned, I can tell you that it's a lonely existence.
My hypothesis is that there is a way to build a place for everyone to come together. Terry's case is difficult, because he seems unable to prevent himself from copy-pasting gigantic walls of text (among other things). But if you were to actually explain to him that the problem is the walls of texts, he at least has a target to aim for that he can occasionally hit. Maybe not often, and maybe only once a month, but those few times would bring him happiness. That's only possible if you're willing to actually speak with them.
I'm not sure yet how to accomplish this, but I'm resolved to try. Slack might be part of it.
The overall point is that it's not helpful to shake one's head and label them. From a game theory point of view, it's better to harness everyone's talents rather than isolate and deny them just because of some mistakes.