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0 pointsbadpun7y ago0 comments

He probably means cleaning staff, cooks and other auxiliary functions.

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Buge7y ago

Cleaning staff, cooks, etc, scale with the size of buildings. Customer support staff, content flag reviewers, etc, scale with the number of users. Since Facebook has so many users, I would expect the second category to be much larger.

dx0347y ago

Facebook runs a low-support model. At the same time, they offer a lot of perks to their developers. I haven't been to their HQ but from my experience with other companies I would guess that a significant part of the people working there (20-30%+) are working in maintenance, security, hospitality, cleaning, restaurants, etc.

Keeping large offices running smoothly and in nice conditions takes an enormous amount of manual work, a lot of which other employees never see (much of cleaning/maintenance is done over weekends and at night).

lucideer7y ago

> Facebook runs a low-support model.

Not for large advertisers they don't. Here in Ireland for example their outsourced advertising support & soft-sales, a large part handled by Accenture, are huge. Possibly more numerous than the Facebook EU HQ here. I'm sure the case is similar elsewhere.