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0 pointshinkley7y ago0 comments

You hamstring the product to make a feature work one way then find out that what they really wanted would have been easier to implement but they never asked because they thought that would be harder.

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gregmac7y ago

Almost all feature requests are asking to implement a particular solution rather than asking to come up with a solution to solve a particular problem.

The way I try to solve this is to ask "why?" as many times as it takes to get to a fundamental business problem. Then it becomes easier to have a user story (as opposed to a specific feature request) and come up with other solutions that can be measured against the story. It also helps to keep the product focused, as it's easier to tell when a story is not for your target market vs a feature request -- and then you can make a conscious decision to either stay away or deliberately expand to that market.

watwut7y ago

That is why social skills and good analysts are important.

kwhitefoot7y ago

I've been fighting this problem for my whole software development career (more than 35 years now and no end in sight).

hinkleyOP7y ago

When this happens a couple times you start sounding like Honey from the Incredibles.

It’s difficult not to sound combative when they say they want a convertible but you have to wheedle out of them that they want to take a proverbial road trip through monsoon season. No, you get a Land Rover with a snorkel or you wait, pal.

So bossy and difficult. Why won’t you just give us what we asked for? These meetings would go so much faster.

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