She only needs Dropbox for a bunch of documents, so paying an extra €10 per month is not something we can do.
Dropbox is a fairly expensive service. I’ve used it for years however I can no longer defend my choice.
Extended versioning is gone. Expiring sharing links are gone from Plus, so I have to pay €20 per month for it ... yes they grandfathered old accounts, however I made the mistake of trying out Pro and their Support refused to reinstate my old Plus account.
Want to search your documents? Pay €20 for Pro. Which wouldn’t be bad, except that their search is terrible. And I could not get their support to admit that they aren’t indexing all my documents.
Just to get an idea, they aren’t indexing all PDFs (that Google Drive is indexing just fine) and they aren’t indexing text files with a .log extension either. A comparison with Google Drive isn’t even funny as GDrive does text recognition on images, indexing everything.
Speaking of Dropbox’s support, I’ve never been more frustrated in my life as the only issue they’ve ever solved for me was a refund, which they had to provide by law due to me being an EU citizen.
All in all, I ended up paying €20 per month for link sharing I had in Plus, broken full text indexing and piss poor support.
Also they keep pushing collaboration features but I wonder for whom. I don’t think they’ve thought this through. If Dropbox is no longer a good place to keep my photos then it stops being a good service for sharing work items with colleagues.
Do they hope for Dropbox to become a service imposed by management? Probably, however in that space they are competing with the likes of GSuite and we already have GSuite for email. And Extending that to the Business edition that gives you Unlimited space is much cheaper than going with Dropbox.
I’ll grant that Dropbox’s desktop sync is the best in business. But I can deal with the warts of the others.