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0 pointsakerro7y ago0 comments

>maybe the customers are simply tired of reporting issues. For example last year we didn't do any updates for 6 months because we were afraid it'd break something and we were too busy to be willing to spend the time reporting problems.

We just stopped upgrading GitLab over 2 years ago, we're on 8.9

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sytse7y ago

We're correct metrics of how frequently customers upgrade and as far as I can tell it is way above industry average.

I'm sorry to hear you experienced to much breakage. Can you maybe point to a regression or two that stayed open too long or that caused you a lot of trouble so we can learn from it?

j / k navigate · click thread line to collapse

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sytse7y ago

We're correct metrics of how frequently customers upgrade and as far as I can tell it is way above industry average.

I'm sorry to hear you experienced to much breakage. Can you maybe point to a regression or two that stayed open too long or that caused you a lot of trouble so we can learn from it?

j / k navigate · click thread line to collapse