> Sirius and Onstar are two of the worst things about my car purchase. I wonder the degree to which these partnerships hurt these car brands for short term profit.
Well, you're stuck with the car by the time this kicks in...
And, apparently, the OnStar experience has just recently (<12 months) gotten quite horrific--apparently it used to be an online thing but that wasn't intrusive enough. I made the salesman sit with me while I was signing up (Okay, you want your commission from this, you get to spend your time.). Verbally. Over a shitty, high-latency, low bandwidth voice connection.
The salesman sat there visibly appalled. The salesmen got his manager. The manager got somebody else. etc. By the time I was done, I had 7 different people from the dealership listening with shock on their faces.
Big manager: "Ummm, yeah, this is a problem. We are strongly encouraging our customers sign up for something that makes them angry. That's ... not good."
Apparently, nobody at the dealership had experienced a signup in the last 12 months.
