I personally don't work with machines like that, and never have, but I imagine most service would be out of the question without bringing down the magnetic field?
If the magnet is not active, certainly consumer electronics could be used even near it. If the magnet is active at anything close to it's operation level, I'm seriously skeptical that a cell phone would fare okay close to it. Have you tried for yourself? Are you sure that the photos you've been in touch with were not rather taken at about 0T ?