"The subway has been more crowded the last 5 years than I've ever seen it"
There was an article in the New York Times in May, titled "How 2 M.T.A. Decisions Pushed the Subway Into Crisis" that claimed higher ridership is not the main cause for the recent decline:
> For years, the Metropolitan Transportation Authority told us that rising ridership and overcrowding were to blame. Yet ridership actually stayed mostly flat from 2013 to 2018 as delays rose, and the authority recently acknowledged that overcrowding was not at fault.
That statement doesn't contradict yours (shakes fist at well-qualified statement), but I found it surprising when I came across it and I imagine others might as well.
[1]: https://www.nytimes.com/interactive/2018/05/09/nyregion/subw...