I suffered android for a number of years and you're right. Trash. Even the flagships. The worst bit is when they go wrong or have quality problems. My experience of service from Samsung and Motorola is sending it off, losing it for 4 weeks and it coming back with a ransom charge and a lie that I water damaged it which I didn't. The Motorola was the worst because it just went to sleep one day and never woke up again. This was 2 hours after I first powered it up.
My wife had a 6s with a light patch on the display, took it in Apple store and they swapped the screen out there and then. No charge.