From the story, it seems like sites like GetSatisfaction, ComplaintsBoard etc. don't use nofollow on links in user-generated content. 'nofollow' should mitigate the SEO impact and I'm surprised that the sites aren't doing this.
Anyway, shouldn't getsatisfaction reward good customer service? You're just saying it's their problem to filter what's bad, for their your's users.
“I’m sure this is taking a toll on my health,” he complains. “I probably won’t live as long as you.”"
more evidence in the 'amazon knows what they are doing' file.
Here's the comment:
I had a similar appearance once when I bought something from an Amazon seller. After receiving a defective product and returning it, the seller threatened to kill me.
What was most shocking was the indifference of Amazon, a company that I admire and respect along with its founder and CEO Jeff Bezos. I wrote repeatedly to the company, even finding email addresses of executives. Indeed, as with the company cited in this story, there were many other complaints on the web to be found about this seller and his threats. Amazon's response was a virtual shrug.
You cannot possibly have your name published in association with fraud accusations and not expect knocks from government agencies.
In a search for "designer sunglasses", a reputable site is more relevant than a scam site.
It's Google that has to change, not the user.
I really cannot bring myself to believe that this guy operates with such impunity. That being said, people really really need to learn to check out a merchant online before buying from them.
Unfortunately for us, the consumers, it can't actually deliver that service yet, anymore than city authorities can ensure the best retailers rent the best locations.
Not preview pages, not restaurant ratings, not autonomous cars.
Search result quality.
