I think that governments should provide a verifiable digital ID the same way they provide physical IDs and that they should provide communications platforms that allow people to communicate with these digital IDs in a way that protects their rights the same way that they provide mail service.
I do not think that governments should be regulating/banning activity on private platforms but should be offering an alternative where private platforms fall short. This is really nothing more than bringing existing government services (ID, mail, voting, parliaments) fully up to date with digital technology.
There is a big gap right now where governments don't understand what they should be doing or are incapable of doing it. They recognize the need for action because they see that things are going wrong but are not proposing or implementing the correct solutions yet.