This is the only relevant factor. Forget the rest. Users don't experience your flaky tests just like they don't experience your messy Jira boards or your bad office coffee.
How do you know which is failing without exhaustive analysis?
See, once you know why the test fails and it's not the tested application, which is exceedingly rare in practice, you can just disable it or fix it. But only if you're actually sure, not before.