> I thought there was some sort of legal distinction if they were totally agnostic to what travels over their wires. Is that not the case?
Not as far as I'm aware, no. The closest thing I can think of is if they were discriminating based on people's membership in a protected class, eg, if they announced a strict "no female clients" policy. This is clearly vastly different.
From a PR point of view, yes, every time they kick someone off for being bad, the more their failing to kick someone off will be seen as an implicit endorsement. But again, that ship has sailed.
