Juries are completely inappropriate tools for the job of deciding civil trials. Like lots of things that are crazy in the US the Americans did it as a perverse imitation of how England did it back when they became independent.
Today nobody else does this, England for example only really uses jury trial to decide serious criminal cases (for minor stuff there isn't a professional judge at all, a panel of lay magistrates decides, they mostly seem disappointed rather than angry - like parents whose teenager was caught smoking).