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0 pointsfauigerzigerk6y ago0 comments

For instance, my bank (Lloyds) has a login screen where you have to select letters from three long drop down lists containing all letters and numbers.

With Safari or Chrome, I can select the dropdown (by clicking it or navigating there using the keyboard) and then enter the letter or number on the keyboard.

With Firefox, I have to click on the dropdown, scroll down looking for the right letter/number and then select it with the mouse. It takes at least 10 times as long as with other browsers. So I'm not using Firefox for that site.

Of all the interactive sites I use regularly about 10% have some sort of bug when visited with Firefox. And this is getting worse at an alarming rate.

I think many mainstream sites not created by actual tech companies have simply stopped testing with Firefox.

(I don't use ad blockers, just browser default settings)

0 comments

JadoJodo6y ago

As inconvenient as powering through this bug might be, switching to Chrome to use this site just reinforces their choice. Perhaps emailing them to report the issue might also be beneficial for all?

isostatic6y ago

I changed bank - I had an account with a bank (RBS?) in the late 90s / early 00s, couldn't access it from linux, yet I could access HSBC, so RBS lost my custom.

My current bank (Smile) works in Firefox on linux, so that's fine. If it didn't, they'll be losing my custom.

jstummbillig6y ago

Sometimes I am astonished by the life other people apparently lead. For example when they'd invest the energy to switch their bank (and all that is attached to that) over using a different browser to access a singular website.

I do not understand. It boggles my mind, in the most curious way.

1 more reply

fauigerzigerkOP6y ago

Please see the sibling thread (to your comment) for why I'm not going to do that. This "glitch" is probably intentional.

Also, I have actually tried to communicate with that bank about a far more important issue. It was frustrating and pointless, starting with the fact that they don't have a customer support email address.

isostatic6y ago

As it’s a bank I suspect their devs have to use IE6 and have recently upgraded to IE8 and thus change in behaviour.

realusername6y ago

This used to work on Firefox as well with Lloyds, I don't know what changed but it stopped working about a year ago.

fauigerzigerkOP6y ago

I think it's some sort of anti-keylogger pattern that Lloyds are using. The select options all look like this:

  <option value="&amp;nbsp;c">&nbsp;c</option>

I suspect the nbsp is what blocks the usual keyboard behaviour on Firefox but not on Chrome.

This is quite strange, because it could mean that the anti-keylogger feature only works as intended with Firefox but not with Chrome.

realusername6y ago

Interesting, that could be something not too complicated to change on Firefox, I'll try to contribute when I'll have a bit more time. At least that's the first time I see something I could realistically improve.

1 more reply

j / k navigate · click thread line to collapse

0 pointsfauigerzigerk6y ago0 comments

For instance, my bank (Lloyds) has a login screen where you have to select letters from three long drop down lists containing all letters and numbers.

With Safari or Chrome, I can select the dropdown (by clicking it or navigating there using the keyboard) and then enter the letter or number on the keyboard.

Of all the interactive sites I use regularly about 10% have some sort of bug when visited with Firefox. And this is getting worse at an alarming rate.

I think many mainstream sites not created by actual tech companies have simply stopped testing with Firefox.

(I don't use ad blockers, just browser default settings)

0 comments

JadoJodo6y ago

As inconvenient as powering through this bug might be, switching to Chrome to use this site just reinforces their choice. Perhaps emailing them to report the issue might also be beneficial for all?

isostatic6y ago

I changed bank - I had an account with a bank (RBS?) in the late 90s / early 00s, couldn't access it from linux, yet I could access HSBC, so RBS lost my custom.

My current bank (Smile) works in Firefox on linux, so that's fine. If it didn't, they'll be losing my custom.

jstummbillig6y ago

I do not understand. It boggles my mind, in the most curious way.

1 more reply

fauigerzigerkOP6y ago

Please see the sibling thread (to your comment) for why I'm not going to do that. This "glitch" is probably intentional.

isostatic6y ago

As it’s a bank I suspect their devs have to use IE6 and have recently upgraded to IE8 and thus change in behaviour.

realusername6y ago

This used to work on Firefox as well with Lloyds, I don't know what changed but it stopped working about a year ago.

fauigerzigerkOP6y ago

I think it's some sort of anti-keylogger pattern that Lloyds are using. The select options all look like this:

  <option value="&amp;nbsp;c">&nbsp;c</option>

I suspect the nbsp is what blocks the usual keyboard behaviour on Firefox but not on Chrome.

This is quite strange, because it could mean that the anti-keylogger feature only works as intended with Firefox but not with Chrome.

realusername6y ago

1 more reply

j / k navigate · click thread line to collapse