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jhy
6y ago
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So, you'd be happy if another guest decided to leave at 2am one morning and pay you only 50%? You're charging a nightly rate, not an hourly rate.
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cannonedhamster
6y ago
You're arguing a different point. The refund is because the beach of contract was only for a specified time. A total refund provides no incentive to attempt to rectify the situation.
pas
6y ago
Does that matter? Because there was no work around anyway. Sure they tried to find an AC tech, but ... haven't, so no AC in 80 F (26.6C).
A partial refund would incentivise we-tried-our-best problem solving.
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