> Most of us don’t have such great experiences with taxis as you do.

What kind of negative experiences did you have with taxis that you didn’t get with the ride hailing apps?

Not to mention that it's much harder to enforce something that's legally bound. If they give you a crappy experience, the only way you can do anything about it is by reporting it to the government (suing them?) which is usually a painful process. And if your case is even heard, you'll need evidence proving it.

A) it’s not clear the outcomes are desirable in the first place and b) why are market means better? The market is good at deriving efficient prices in certain circumstances but it really depends on whether the desired outcome aligns with efficient pricing. Personally the problem Uber solves is a nice app to hail the taxi with, which doesn’t appear to have anything to do with market effects, whereas the material effects of Uber mostly seem to be exploitation of employees.