The most disturbing thing I've seen in the reporting this week was that the local police were called at one point, but they sided with the hotel and told the holidaymakers to go back inside!
I find it remarkable that, at least in the group who were being interviewed on TV yesterday after they made it home, the disagreements did not become physical. If my family were being detained against our will like that, not only spoiling the holiday but potentially leaving us stranded due to missing flights home, by people who were apparently prepared to forcibly prevent us leaving until large amounts of money had been paid that were not due, I'm not sure I would have been so tolerant. Some of the other groups affected at that hotel reportedly were not, but if the local police are going to side with the hotel as well, that's a very disturbing situation.