I feel like you haven’t read OP article, or the parent comments in this thread. The quotes I posted above are directly from the NPR article that this thread is commenting on.
I wasn’t making any comments regarding Boeing’s culpability, I was specifically commenting on the quality of the OP article. As those quotes are presented in the NPR article, they lack sufficient context to communicate anything meaningful, and based on what you’ve posted, appear to be reported in a factually incorrect manner (they directly contradict the guardian reporting, so at least one of them must be incorrect).