You’ve got to realize electric cars are evolving fast, the affordable 200+ mile-range that charges in 30 minutes is Tesla’s 1-year old model 3. 7kW is what everyone who bought a Nissan Leaf 4-5 years ago expected and used. Also, the charger is probably 4-5 years old.
It’s a totally different mind-set and usage pattern. Gas-like refills vs just topping off for free. Older EVs with smaller batteries that you charge all around town, vs newer Tesla’s that you supercharge like a fill-up. But 7kW can still give you 30 miles of range in an hour of shopping, plenty to get home somewhere in the suburbs even if you happen to be low already.