I have a good example of this.
Right before all of this I went to Austin to sit in a room with people from that office for a day for us to figure out how we want to continue using a service internally. We could have done it over zoom, but I'm 100% sure we would have been a lot less effective.
Zoom looses the ability for people to just argue and hash stuff out. There is less back and forth. IT's not the same