> "I gave you an example by quoting how expensive it is to run a "free" jitsi service."
That's an entirely meaningless argument. Here's what you're doing:
> "I run a large-ish jitsi instance: approx €50/month just for the VPS, my hours probably add another €2000/month to that."
Here's what Sussman is doing:
> "I used a Jitsi Meet server that I installed on an obsolete and otherwise useless computer that was sitting idle in my laboratory, on its way to the electronics junk heap."
The two scenarios are not comparable.
I'm not making exaggerated claims here. The University can absolutely afford to do better, the students (who pay exorbitant tuition fees) deserve better, and any "libre software" idealism here is simply people trying to cut costs, jeopardizing the quality of education and the overall experience, while touting moralistic superiority...
Distance learning, for example, could've been a much more widespread and accepted thing, had it not been for instructors cobbling up together scrapyard-bound hardware to use as a chat server. Coming up with a proper solution takes investing (time, money, expertise) - which some people will evidently avoid at all costs...