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0 pointscpach5y ago0 comments

To me it’s definitely worth the price. Dunno why he doesn’t do trials though. Maybe it’s not worth the hassle? Those interested in the service can get a good feeling for it by looking at the product tour and recent bookmarks. And if you sign up and don’t like it then $22 is not that much money[1]. (No idea if he does refunds or not.)

[1] In a Western country that is. I know $22 can be a lot of money depending on the circumstances.

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AJRF5y ago

He does refunds, I got one from him, after a very short delay. I got the feeling it was a pain in the ass for him to do it, but he did it anyway.

I later resubscribed at a higher price (I am fickle and decided I did actually want to use the service) - which I wouldn't have done had the customer service been poor when I asked for the refund first time.

idlewords5y ago

It's not a pain in the ass at all; for Stripe it's a single click operation for me. With PayPal it requires a brief trip to their site.

Glad you decided to come back!

AJRF5y ago

Great to hear I didn't put you into too much difficulty!

On reading my comment back it seemed a bit snarky - just want to be clear to all it was nothing Maciej said in his emails around the refund that made me think it was a pain to do - he was perfectly accommodating - I just personally assumed that it would have been annoying admin to issue the refund.

Thanks for making Pinboard Maciej.

bachmeier5y ago

> And if you sign up and don’t like it then $22 is not that much money[1].

I'm not giving $22 to someone I don't know and then saying, "Well the service sucks, but it's not much money." He claims to give refunds, but the time cost for me - assuming I actually get it - would be far more than $22. Again, this is 2020, the world has moved on from this type of business model.

aptwebapps5y ago

Wait, the time cost of asking for a refund or the time cost of trying out a service you ended up not using? The former seems trifling, and the latter applies even if there was a free trial.

cpachOP5y ago

To me it’s definitely worth it since I think Pinboard is a really great service and I use it every day. YMMV.

noscrewstoyous5y ago

the world has only moved away from this model because the world is filled with fake unprofitable companies filled to the brim with vc money while trying to monopolize their respective markets with too good to be true pricing.

Pinboard is an old school business. You pay money for a service, and if you don’t like it you get a refund.

j / k navigate · click thread line to collapse

0 comments

AJRF5y ago

He does refunds, I got one from him, after a very short delay. I got the feeling it was a pain in the ass for him to do it, but he did it anyway.

idlewords5y ago

It's not a pain in the ass at all; for Stripe it's a single click operation for me. With PayPal it requires a brief trip to their site.

Glad you decided to come back!

AJRF5y ago

Great to hear I didn't put you into too much difficulty!

Thanks for making Pinboard Maciej.

bachmeier5y ago

> And if you sign up and don’t like it then $22 is not that much money[1].

aptwebapps5y ago

Wait, the time cost of asking for a refund or the time cost of trying out a service you ended up not using? The former seems trifling, and the latter applies even if there was a free trial.

cpachOP5y ago

To me it’s definitely worth it since I think Pinboard is a really great service and I use it every day. YMMV.

noscrewstoyous5y ago

Pinboard is an old school business. You pay money for a service, and if you don’t like it you get a refund.

j / k navigate · click thread line to collapse