That's the most annoying thing. Usually when I get notifications from monitoring about some issue, the first thing I do is check the vendor or provider's status page to see whether it's an issue on their end. If there's nothing, I go and investigate.

Recently, more and more of them take 10-15 minutes until they mention a service outage. I don't work in super HA, I don't want to get an alarm because a single ping failed etc, so I'm lenient and have a few minutes of a delay in alarms. If I'm writing an internal incident report before the official status page is updated, that's bad.

This seems similar: external users noticing the outage and posting on HN before GitHub notices & acknowledges it.