- Really poorly written spam detection.
- Failure to notify customers/no remediation procedure.
No doubt people will bring up "but then the spammers will know!!" Or similar, but honestly spammers are already limited by the cost of buying SIM cards ($5/ea), and I feel like customers being negatively impacted outweighs the minor benefit to spam-fighting (particularly when spammers could buy a single second number and detect this 100% of the time anyway).
Plus I'd be pretty upset if I was a customer paying for service, and I lost access to a part of that service for 10 days because I sent the word "butt" in a conversation. I'd feel particularly irritated if I wasn't told that my messages weren't delivered, and vital ones were just going into a void.
This is like dangling chum in the water, waiting for a big shark to chomp your leg, T-Mobile and whatever individual engineer came up with this.
Problem solved! https://www.aliexpress.com/item/4000124061983.html
[1] https://www.treasury.gov/resource-center/sanctions/sdn-list/...
it's up to you to figure out how to turn that into not selling to the wrong people and going to prison.
Good luck if someone sends you a payment for 'Cuban food' or 'Iranian Weapons of Mass Destruction'
The way the attacker gained control of my phone number should have never been possible. I'm still a customer, why? Because there's no better alternative in the US, although I'm pondering Google Fi at the moment. Thoughts?
[0]: https://medium.com/@simon/mobile-twitter-hacked-please-help-...
If Google Pay suspects fraud, it locks your account. Google Fi isn't paid for. Google locks your phone number from being ported out forever. Empowered human support wouldn't be Googley, so it's usually locked out forever.
T-Mobile isn't very competent, but at least, they provide humans who can fix things, eventually, once they figure out what they're doing.
It makes me wonder if I really want them filtering 'spam' calls.
tinfoil hat maybe that's their end game!
Show HN of course!
In my opinion is not really to block spam, but instead to push message senders to buy the carrier's more expensive shortcode option.
