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0 pointskevinlou5y ago0 comments

You're kidding? That's such poor product support.

I have a whole army of Google Homes, and not one has bricked or had any problems. However, at their price point (bought the Home for $100, Home Minis were mostly free or $20) I wouldn't mind shelling out for a replacement. Considering the starting price of the HomePod, it's nuts that Apple would charge that much to fix (for something that was their issue no less).

0 comments

Tagbert5y ago

That also does not sound typical of Apple customer care. They are generally very helpful and will often not charge for some issues, particularly if the device was actually bricked due to an update. They would likely replace a device for that kind of thing. I’m not convinced that we have the full story here.

unicornfinder5y ago

Clearly you don’t have much experience of Apple’s out of warranty support.

Once your Product is out of warranty they have very little interest in helping you.

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