http://www.theendofownership.com/blog/2016/7/14/ftcs-revolv-...
To clarify, the $300 wasn't a lifetime subscription fee, that was the whole price of the device which was sold with "lifetime subscription" as a major selling point compared to competitors with monthly fees.
Another similar story, Wink hubs were sold as not needing a subscription, and then added one later. Announced with 1 week warning, date was pushed back, but went into effect earlier this year. If you don't subscribe, it mostly stops working.
I can't imagine buying a non-subscription smarthome device unless they can be managed locally with Home Assistant or similar.
At least when you buy a device advertised with a subscription you know they have a business model. Except for certain companies where that business model is "We love to discontinue all of our projects."
The subscription announcement did seem very rushed, and oddly toned- kind of felt like “this is our last option and we’re probably going under without it”.
Here’s the thing, I believe they should’ve been charging it all along. Backend infrastructure isn’t free and hardware doesn’t usually have amazing margins (though maybe consumer IoT is better than some areas).
There’s a difference between Google and Wink though, Wink actually offers product support AND they’ve continued to upgrade their offering through the years instead of killing it off every 9-18 months.
Maybe Wink has changed (it’s been a long time since I interacted with anyone) but there was a time early on where I was on the phone with product support (who arranged for and called ME vs a 1-800 hold) with a pot (as in cooking) over my Wink Hub in the front yard with an extension cord trying to complete a firmware upgrade that had a very particular bug.
Later on, I was given an API key to create my own integration, just by asking for one.
I had gone years with them and all the money they ever had gotten from me was the $49-$99 (can’t recall) for the first Hub I purchased and all they did was continue offering a reliable service quietly.
I don’t ever recall them touting “forever free”, but I’m sure they mentioned no subscription somewhere in their advertising over the years.
