Techcruch, arguably an entity with some experience and credibility in assessing product and service offerings, noted both "unlimited" and "free" in describing Google Photos.
Which might be considered a presumptive public expectaction.
Techcrunch never claimed what you are claiming. Yes, at launch the service was both unlimited (in storage capacity—not duration) and free. They never said that state of affairs would last forever, and it would have been unreasonable for anyone to assume that it would.