Okta is closing our account because we're Colombian

6 pointsjasalo5y ago7 comments

Okta decided they would no longer sell to customers in Colombia and Venezuela. They think both economies are the same just because we're geographically next to each other. While Venezuela has an 'authoritarian-based' economy, Colombia has had very healthy and close economic and diplomatic ties with the US, for decades now. We're one of their closest allies, actually.

Our CEO tweeted (https://twitter.com/davidpelaez/status/1331653460027117569) to our ambassador and foreign officials about this situation but they don't seem to pay a lot of attention. Meanwhile, Okta still doesn't consider this as a big misjudgement on their behalf: considering Colombia and Venezuela as 'the same thing', for whatever reasons or prejudices they have.

Any product alternatives are welcome, as well as help in making this message/complaint reach further.

7 comments

bhwhite5y ago

Hey, Brandon With JumpCloud here — we do indeed have customers in Colombia, we even have support engineers there. You can give us a try for free at either https://www.jumpcloud.com/demo or https://console.jumpcloud.com/signup.

trevorishere5y ago

We switched to Azure AD for SSO (already had it for M365 regardless). We found more apps had OIDC support on AAD for the ones we used (40+, so admittedly small).

Plus, Microsoft doesn't charge anything for MFA, unlike the $6/user that Okta was going to charge.

mtmail5y ago

jumpcloud was recommended in https://news.ycombinator.com/item?id=25204048

jasaloOP5y ago

Thanks! I decided to create a new post since we received more information since then, especially the fact that they consider Colombian economy as dangerous or risky as the Venezuelan economy, which is completely nonsense.

RichHickson5y ago

JumpCloud is 100% a solid move. Ive been using it for a couple of years and woudnt be wihtout it!

mtmail5y ago

I wasn't sure if both posts were the same company, they had different user names and didn't mention a company name.

dalmo35y ago

Not that I care, but you should provide sources of your claims if you want people to take your side.

j / k navigate · click thread line to collapse

Okta is closing our account because we're Colombian

6 pointsjasalo5y ago7 comments

Any product alternatives are welcome, as well as help in making this message/complaint reach further.

7 comments

bhwhite5y ago

trevorishere5y ago

We switched to Azure AD for SSO (already had it for M365 regardless). We found more apps had OIDC support on AAD for the ones we used (40+, so admittedly small).

Plus, Microsoft doesn't charge anything for MFA, unlike the $6/user that Okta was going to charge.

mtmail5y ago

jumpcloud was recommended in https://news.ycombinator.com/item?id=25204048

jasaloOP5y ago

RichHickson5y ago

JumpCloud is 100% a solid move. Ive been using it for a couple of years and woudnt be wihtout it!

mtmail5y ago

I wasn't sure if both posts were the same company, they had different user names and didn't mention a company name.

dalmo35y ago

Not that I care, but you should provide sources of your claims if you want people to take your side.

j / k navigate · click thread line to collapse