Skip to content
Better HN
Top
New
Best
Ask
Show
Jobs
Search
⌘K
undefined | Better HN
0 points
that_guy_iain
5y ago
0 comments
Share
They don't help your customers, but they help you recover the lost revenue. The penalties we have in our SLA result in our company doing things they really don't want to pay.
0 comments
default
newest
oldest
avh02
5y ago
fair, but if you lose your customer's trust that might not be recoverable. Depends on your business
j
/
k
navigate · click thread line to collapse